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HR for the Non-HR Professional

  • 16 Jan 2019
  • 15 May 2019
  • 5 sessions
  • 16 Jan 2019, 11:00 AM 1:00 PM
  • 13 Feb 2019, 11:00 AM 1:00 PM
  • 13 Mar 2019, 11:00 AM 1:00 PM
  • 10 Apr 2019, 11:00 AM 1:00 PM
  • 15 May 2019, 11:00 AM 1:00 PM
  • ECVO Training Room (Suite 258, Bonnie Doon Professional Centre 8330 82 Avenue NW)
  • 46


Introducing a brand new HR series: HR for the Non-HR Professional!

ECVO in partnership with Juna Consulting is delighted to bring you a brand new HR learning series. This series is a comprehensive beginner pack for those wanting to grow their knowledge and skills.

This series is for:

  • Someone who is doing the HR function for their organization but has no HR background (“HR off the side of their desk”)
  • Managers and frontline supervisors who are responsible for managing employee performance
  • A new HR professional (0-3 years in HR) who wants to add practical skills to their education
  • Anyone who would like to learn more about how to effectively manage “people resources”-including volunteers!
  • A small organization director or business owner who needs more knowledge around basic HR (to manage risk)

This series will be delivered in a Lunch and Learn format: bring your lunch and enjoy it in the company of other like-minded professionals and then dive into 90 minutes of learning.

The series includes five dynamic sessions. Register for individual sessions or for the entire series.

The Workshops

Workshop 1: How to Hire and Leverage Uniqueness: Diversity & Inclusion Wednesday, January 16 @ 11:00 AM - 1:00 PM

Creating an inclusive workplace involves minimizing systemic barriers for diverse employees (age, gender, race, religious beliefs, sexual orientation, etc.). Organizational cultures that value diversity and inclusion use integration strategies and have a proven success rate for employee performance, engagement, retention and innovation.

Participants will:

  • Re-evaluate their current job descriptions and recruitment efforts to expand their reach
  • Assess their working conditions/environments to broaden opportunities – accommodate different workers that add value
  • Select different hiring tools that determine best “fit” for applicable jobs

Workshop 2: Managing Complex Performance Issues: Mental Health at Work
Wednesday, February 13 @ 11:00 AM - 1:00 PM

1 in 5 Canadians are living with mental illness. At work, it often shows up as behavioural issues that require performance management. Because of the stigma associated with mental illness, most managers and business owners are unsure how to have an open conversation with employees about challenges happening in the workplace.

Participants will:

  • Become aware of facts/stats about mental health issues
    • Commons issues and prevalence
    • Costs to organizations when not managed well
    • Interact effectively with individuals suffering with mental illness
      • Discuss this sensitive topic with employees
      • Use the ALPS method to open dialogue

Workshop 3: Respectful Workplace Matters: Harassment & Bullying in the Workplace Overview
Wednesday, March 13 @ 11:00 AM - 1:00 PM

The recent groundswell of harassment allegations in the media (#ME TOO) has caused many people to take notice of human resources (HR) issues. It’s hard to know exactly what IS considered acceptable behaviour in the workplace these days, especially when there has been a history of power imbalances and/or a track record of fraternizing between employees.

Participants will:

  • Explore the spectrum of respect – from incivility to targeted bullying
  • Identify harassment and its negative workplace effects
  • Discuss impact, roles and responsibilities of bystanders
  • Explain rights and responsibilities of employers and employees under relevant legislation
  • List the protected grounds under Alberta Human Rights Act
  • Respond appropriately to allegations of bullying / harassment

Workshop 4: Workplace Investigations - What You Need to Know When a Complaint is Made
Wednesday, April 10 @ 11:00 AM - 1:00 PM

Human Resources professionals and managers need to conduct workplace investigations from time-to-time, yet many have never been shown how to properly lead one based on principles of natural justice. Whether it is following up on a harassment complaint, allegations of sexual misconduct, or bullying in the workplace, it is important to follow a fair process and make decisions that are organizationally sound.

Participants will:

  • Respond to complaints/allegations in a timely way
    • Use templates to gather critical information
  • Follow a fair and transparent process
    • Inform parties of their rights & responsibilities without violating confidentiality or privacy
  • Sequence interviews that maximize information gathering
    • Complainant(s), respondent(s) and witness(es)
  • Examine parties effectively, using tailored question guides
    • Ask effective questions and listen for lies, etc.
  • Explain how to write a comprehensive and defensible report
    • Make sound decisions/judgments (weigh balance of probabilities)

Workshop 5: Motivation at Work - Rewards & Recognition that Get Results
Wednesday, May 15 @ 11:00 AM - 1:00 PM

Managers don’t tend to focus on employee motivation until it’s lost, and most managers think money is the top motivator; but it’s not. Things that are most motivating to employees tend to be easy to do and cost effective. But, the hardest part of rewarding performance at work doesn’t follow the Golden Rule (treat other people the way you want to be treated).

Participants will:

  • Assess employee motivation versus ability on tasks/assignments
    • Complete a motivation assessment tool
  • Apply different techniques that effectively reward and recognize team members
    • Use 5 strategies that provide both intrinsic and extrinsic rewards


11:30 am – 12:00 pm Lunch (bring your own!)

12:00 pm – 1:30 pm Presentation (incl. Q&A)

About the Presenters:

Julianna Cantwell, CACE, CPHR

Julianna Cantwell is the President of JUNA Consulting Inc., a strategic human resources consulting practice that helps organizations improve individual and group performance. Specializing in learning & development for 20 years and communications for more than 15 years, Julianna logs over 100 days a year speaking and facilitating learning.

Committed to lifelong learning, Julianna is a graduate from the University of Alberta, NAIT, and MacEwan University and is a Chartered Professional in Human Resources (CPHR). She is also a Past President of the Human Resources Management Association of Edmonton (HRMAE), a former Director on the Board of Alberta Women Entrepreneurs (AWE), and is currently Vice Chair of the Self-Regulation Policy Advisory Group for the Chartered Professionals in Human Resources – Alberta (CPHR-AB). Julianna also served as a Director on the Board for Little Warriors.

Barb Read, CPHR, RPR

Barb Read is a Human Resources Consultant with JUNA Consulting and is a Chartered Professional in Human Resources and a Registered Professional Recruiter with a generalist background that spans all functional areas of the human resources practice. She brings expertise in business and operational process, recruitment and selection, new employee orientation, policy and procedure development, compensation, performance management, workplace investigations and employee relations. Barb has experience across private, public and not-for-profit sectors, and has a strong operations background to complement her HR expertise.

Barb is a certified member of the Human Resources Institute of Alberta and a member of the Institute of Professional Management. She completed a two-year term as Committee Chair for the HRIA Edmonton Chapter and served as Co-Chair for the 2014-2015 year.



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